Frequently Asked Questions

  • What are your hours? 6:00 a.m. to 6:00 p.m.

  • What days are you open? Monday-Friday

  • What ages do you accept?  6 weeks old to 12 years old

  • Are Meals Included?  Home Cooked Meals Included (Breakfast, Lunch & Snack)

  • Do you take full-time and part time Children?  Yes 

  • Do you have Cameras? Yes, and Security Access

  • Do you give a Military Discount? Yes, please show current I.D. (one discount is allowed)

  • Do you give a discount for more than one child? Yes (one discount is allowed)

  • Do you have after-school pick-up? Yes (NISD- Kuentz, Helotes, Los Reyes, Stuebing, Scobee,)

  • What days are you closed? (Staff Development Day in August, Labor Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve , Christmas Day, New Year's, MLK, President's Day, Good Friday, Battle of Flowers day, Memorial Day, Juneteenth, Independence day) **If a holiday falls on a weekend, it is observed before or after.

  • What is your Illness Policy? If your child has a temperature above 100 degrees or greater, you must pickup up your child. They cannot return without a doctor’s note or at least until 24 hours fever free without medication. If your child has three episodes of vomiting, diarrhea, or a combination of both, your child must go home and cannot return until fever free or with a doctor’s note. *Covid-19- Please read Covid-19 page.